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Shipping
We make a trip to the post office every other day and ship all items using Canada Post. Shipping costs are calculated based on weight and location the items are being shipped to. We ship worldwide and insure the package, however Organically Hatched cannot take any responsibility for any duties or taxes incurred when the package arrives to you.
If you are located in BC and would like to pick up your order, choose store pick up with you checkout and contact us to arrange a convenient time to pick up your order. We are located in Port Coquitlam, BC
Refunds/Exchanges
Thank You for choosing to buy from us. We strive to make sure that the products we bring you are of superior quality and we test the products we offer for sale extensively, so we are confident that you will have no reason to return them. If for some reason you are still unhappy with your purchase please email us at: sales@organicallyhatched.com within two weeks of the date of purchase and let us know why. We will arrange for a refund after we hear from you. Please do not send product back to us without contacting us prior. No refunds will be given to product that is sent back without any notification. You will need to pay for return shipping to us and a restocking fee may apply. Skincare/bath products, baby bottles, sippy cups, nipples, pacifiers, nursing pads that have been opened/ used cannot be returned for hygienic purposes. Thank you for your understanding and we are committed to ensuring that you are happy with the products you purchase from us.
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